# Technologies - [GraphQL API](https://docs.iadvize.dev/technologies/graphql-api.md) - [Terminology](https://docs.iadvize.dev/technologies/graphql-api/terminology.md): In this page we'll walk through commonly used terminology in the world of GraphQL - [Reference](https://docs.iadvize.dev/technologies/graphql-api/reference.md) - [Authentication](https://docs.iadvize.dev/technologies/graphql-api/authentication.md) - [Schema lifecycle](https://docs.iadvize.dev/technologies/graphql-api/schema-lifecycle.md): How are fields created and deleted from our graphQL API - [Error Management](https://docs.iadvize.dev/technologies/graphql-api/error-management.md) - [Pagination](https://docs.iadvize.dev/technologies/graphql-api/pagination.md): Pagination is a method for dividing the result of a query into several pages of results. - [Guides](https://docs.iadvize.dev/technologies/graphql-api/guides.md) - [Managing iAdvize API Access Tokens](https://docs.iadvize.dev/technologies/graphql-api/guides/managing-iadvize-api-access-tokens.md) - [REST API (deprecated)](https://docs.iadvize.dev/technologies/rest-api.md): Overview - [Statistic (deprecated)](https://docs.iadvize.dev/technologies/rest-api/statistic.md) - [Group (deprecated)](https://docs.iadvize.dev/technologies/rest-api/group.md) - [Call meeting (deprecated)](https://docs.iadvize.dev/technologies/rest-api/call-meeting.md) - [Operator (deprecated)](https://docs.iadvize.dev/technologies/rest-api/operator-deprecated.md) - [Skill (deprecated)](https://docs.iadvize.dev/technologies/rest-api/skill-deprecated.md) - [Transaction (deprecated)](https://docs.iadvize.dev/technologies/rest-api/transaction-deprecated.md) - [Visitor (deprecated)](https://docs.iadvize.dev/technologies/rest-api/visitor-deprecated.md) - [Webhooks](https://docs.iadvize.dev/technologies/webhooks.md): Overview - [Reference](https://docs.iadvize.dev/technologies/webhooks/reference.md) - [Guides](https://docs.iadvize.dev/technologies/webhooks/guides.md) - [Desk events](https://docs.iadvize.dev/technologies/desk-events.md): Events triggered by the iAdvize desk - [Reference](https://docs.iadvize.dev/technologies/desk-events/reference.md) - [Web & Mobile SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk.md) - [Javascript Web SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk.md): Overview - [Reference](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk/reference.md) - [Guides](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk/guides.md) - [Mobile SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk.md): Overview - [Herbillette (latest)](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/herbillette.md) - [Gaperon](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/gaperon.md) - [Fourme](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/fourme.md) - [Epoisses](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/epoisses.md) - [Support Policy](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/support-policy.md) - [Frequently Asked Questions](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/frequently-asked-questions.md) - [Javascript Callbacks (deprecated)](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks.md): Overview - [Reference](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks/reference.md) - [Guides](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks/guides.md) - [Custom App](https://docs.iadvize.dev/technologies/custom-app-in-iadvize-desk.md): In this section you'll find the technical documentation for creating a Custom App that will be accessible from the agents' (and Ibbü experts', where applicable) desk. - [External Bot](https://docs.iadvize.dev/technologies/external-bot.md): In this section, you will learn how to create, configure and implement an external bot connected to iAdvize. - [Implementation](https://docs.iadvize.dev/technologies/external-bot/implementation.md) - [Configuration flow](https://docs.iadvize.dev/technologies/external-bot/implementation/configuration-flow.md) - [Conversation flow](https://docs.iadvize.dev/technologies/external-bot/implementation/conversation-flow.md) - [Conversation objects](https://docs.iadvize.dev/technologies/external-bot/implementation/conversation-objects.md): Conversation objects are used to describe the different events that can occur during a conversation with a visitor. - [Configuration](https://docs.iadvize.dev/technologies/external-bot/configuration.md) - [FAQ](https://docs.iadvize.dev/technologies/external-bot/faq.md) - [Best practices](https://docs.iadvize.dev/technologies/external-bot/best-practices.md): In order to provide a great conversational experience here are some of the best practices we advise every integrator to follow. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.iadvize.dev/technologies.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.