> For the complete documentation index, see [llms.txt](https://docs.iadvize.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.iadvize.dev/technologies.md).

# Technologies

- [GraphQL API](https://docs.iadvize.dev/technologies/graphql-api.md)
- [Terminology](https://docs.iadvize.dev/technologies/graphql-api/terminology.md): In this page we'll walk through commonly used terminology in the world of GraphQL
- [Reference](https://docs.iadvize.dev/technologies/graphql-api/reference.md)
- [Authentication](https://docs.iadvize.dev/technologies/graphql-api/authentication.md)
- [Schema lifecycle](https://docs.iadvize.dev/technologies/graphql-api/schema-lifecycle.md): How are fields created and deleted from our graphQL API
- [Error Management](https://docs.iadvize.dev/technologies/graphql-api/error-management.md)
- [Pagination](https://docs.iadvize.dev/technologies/graphql-api/pagination.md): Pagination is a method for dividing the result of a query into several pages of results.
- [Guides](https://docs.iadvize.dev/technologies/graphql-api/guides.md)
- [Managing iAdvize API Access Tokens](https://docs.iadvize.dev/technologies/graphql-api/guides/managing-iadvize-api-access-tokens.md)
- [REST API (deprecated)](https://docs.iadvize.dev/technologies/rest-api.md): Overview
- [Statistic (deprecated)](https://docs.iadvize.dev/technologies/rest-api/statistic.md)
- [Group (deprecated)](https://docs.iadvize.dev/technologies/rest-api/group.md)
- [Call meeting (deprecated)](https://docs.iadvize.dev/technologies/rest-api/call-meeting.md)
- [Operator (deprecated)](https://docs.iadvize.dev/technologies/rest-api/operator-deprecated.md)
- [Skill (deprecated)](https://docs.iadvize.dev/technologies/rest-api/skill-deprecated.md)
- [Transaction (deprecated)](https://docs.iadvize.dev/technologies/rest-api/transaction-deprecated.md)
- [Visitor (deprecated)](https://docs.iadvize.dev/technologies/rest-api/visitor-deprecated.md)
- [Webhooks](https://docs.iadvize.dev/technologies/webhooks.md): Overview
- [Reference](https://docs.iadvize.dev/technologies/webhooks/reference.md)
- [Guides](https://docs.iadvize.dev/technologies/webhooks/guides.md)
- [Desk events](https://docs.iadvize.dev/technologies/desk-events.md): Events triggered by the iAdvize desk
- [Reference](https://docs.iadvize.dev/technologies/desk-events/reference.md)
- [Web & Mobile SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk.md)
- [Javascript Web SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk.md): Overview
- [Reference](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk/reference.md)
- [Guides](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-web-sdk/guides.md)
- [Mobile SDK](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk.md): Overview
- [Herbillette (latest)](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/herbillette.md)
- [Gaperon](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/gaperon.md)
- [Fourme](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/fourme.md)
- [Epoisses](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/epoisses.md)
- [Support Policy](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/support-policy.md)
- [Frequently Asked Questions](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/mobile-sdk/frequently-asked-questions.md)
- [Javascript Callbacks (deprecated)](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks.md): Overview
- [Reference](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks/reference.md)
- [Guides](https://docs.iadvize.dev/technologies/web-and-mobile-sdk/javascript-callbacks/guides.md)
- [Custom App](https://docs.iadvize.dev/technologies/custom-app-in-iadvize-desk.md): In this section you'll find the technical documentation for creating a Custom App that will be accessible from the agents' (and Ibbü experts', where applicable) desk.
- [External Bot](https://docs.iadvize.dev/technologies/external-bot.md): In this section, you will learn how to create, configure and implement an external bot connected to iAdvize.
- [Implementation](https://docs.iadvize.dev/technologies/external-bot/implementation.md)
- [Configuration flow](https://docs.iadvize.dev/technologies/external-bot/implementation/configuration-flow.md)
- [Conversation flow](https://docs.iadvize.dev/technologies/external-bot/implementation/conversation-flow.md)
- [Conversation objects](https://docs.iadvize.dev/technologies/external-bot/implementation/conversation-objects.md): Conversation objects are used to describe the different events that can occur during a conversation with a visitor.
- [Configuration](https://docs.iadvize.dev/technologies/external-bot/configuration.md)
- [FAQ](https://docs.iadvize.dev/technologies/external-bot/faq.md)
- [Best practices](https://docs.iadvize.dev/technologies/external-bot/best-practices.md): In order to provide a great conversational experience here are some of the best practices we advise every integrator to follow.