# Visitor experience

- [Integrating custom buttons into your site](/use-cases/visitor-experience/integrating-custom-buttons-into-your-site.md)
- [Check availability before escalating to iAdvize](/use-cases/visitor-experience/check-availability-before-escalating-to-iadvize.md)
- [Authenticated Messaging](/use-cases/visitor-experience/authenticated-messaging.md): Why should you implement authenticated messaging?
- [Introduction](/use-cases/visitor-experience/authenticated-messaging/introduction.md)
- [Web client-side implementation](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation.md): This article is intended for developers who will be doing the front integration.
- [Authenticated Messaging overview](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/authenticated-messaging-overview.md)
- [Brief timeline of the integration process](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/brief-timeline-of-the-integration-process.md)
- [How to enable authenticated mode in the administration portal?](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/how-to-enable-authenticated-mode-in-the-administration-portal.md)
- [How to implement the customer authentication backend (token provider)?](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/how-to-implement-the-customer-authentication-backend-token-provider.md)
- [How to authenticate with iAdvize in client's website?](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/how-to-authenticate-with-iadvize-in-clients-website.md)
- [How to deal with activation success or failure?](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/how-to-deal-with-activation-success-or-failure.md)
- [How to logout?](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/how-to-logout.md)
- [Compatibility with Mobile SDK](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/compatibility-with-mobile-sdk.md)
- [FAQ](/use-cases/visitor-experience/authenticated-messaging/web-client-side-implementation/faq.md)
- [Web backend implementation](/use-cases/visitor-experience/authenticated-messaging/web-backend-implementation.md)
- [Important information and recommendations](/use-cases/visitor-experience/authenticated-messaging/web-backend-implementation/important-information-and-recommendations.md)
- [Signature and Encryption Detailed Process](/use-cases/visitor-experience/authenticated-messaging/web-backend-implementation/signature-and-encryption-detailed-process.md)
- [Technical backend implementation](/use-cases/visitor-experience/authenticated-messaging/web-backend-implementation/technical-backend-implementation.md)
- [FAQ](/use-cases/visitor-experience/authenticated-messaging/web-backend-implementation/faq.md)
- [Cross-domain Conversation Continuity](/use-cases/visitor-experience/cross-domain-conversation-continuity.md): Implement cross-domain conversation continuity in the era of first-party cookies.
- [Customize replies with Markdown](/use-cases/visitor-experience/customize-replies-with-markdown.md)