Developer Platform
  • Home
  • Getting Started
    • General Information
    • Features Overview
    • Security
  • APPs
    • Public Apps
      • Shopify
      • Salesforce
      • Zendesk
      • Google Analytics
    • Build your App
      • Getting started
      • My Apps
      • App information
      • App Parameters
      • App Plugins
      • Add Webhooks
      • Submit your Apps
      • App security
      • Developer Policy
  • Use Cases
    • Copilots
      • Product Catalog sync through API
      • FAQ sync through API
    • Visitor experience
      • Integrating custom buttons into your site
      • Check availability before escalating to iAdvize
      • Authenticated Messaging
        • Introduction
        • Web client-side implementation
          • Authenticated Messaging overview
          • Brief timeline of the integration process
          • How to enable authenticated mode in the administration portal?
          • How to implement the customer authentication backend (token provider)?
          • How to authenticate with iAdvize in client's website?
          • How to deal with activation success or failure?
          • How to logout?
          • Compatibility with Mobile SDK
          • FAQ
        • Web backend implementation
          • Important information and recommendations
          • Signature and Encryption Detailed Process
          • Technical backend implementation
          • FAQ
      • Cross-domain Conversation Continuity
      • Customize replies with Markdown
    • Agent workspace
      • Custom App example and step-by-step tutorial
        • Get Started
        • Work with the Desk
        • Intent / Trigger
        • JWT
        • References
    • Administration
      • Users
        • SAML SSO Authentication - Implementation Guide
        • Create, update and delete users via API
        • Manage the availability of your users with the iAdvize API
        • Integrate the iAdvize conversation panel into an existing tool
    • Data & Analytics
      • Anonymize a conversation or visitor data
      • Create a custom dashboard
      • Find contact data using GraphQL
      • Retrieve conversations data
      • Retrieve messages exchanged within a conversation
  • Technologies
    • GraphQL API
      • Terminology
      • Reference
      • Authentication
      • Schema lifecycle
      • Error Management
      • Pagination
    • REST API (partially deprecated)
      • Statistic
      • Group (deprecated)
      • Call meeting
      • Operator (deprecated)
      • Skill (deprecated)
      • Transaction (deprecated)
      • Visitor (deprecated)
    • Webhooks
      • Reference
      • Guides
    • Desk events
      • Reference
    • Web & Mobile SDK
      • Javascript Web SDK
        • Reference
      • Javascript Callbacks
        • Reference
        • Guides
      • Mobile SDK
        • Fourme (latest)
        • Epoisses
        • Dauphin
        • Cantal
        • 🤝Support Policy
        • 🤔Frequently Asked Questions
    • Custom App
    • External Bot
      • Implementation
        • Configuration flow
        • Conversation flow
        • Conversation objects
      • Configuration
      • FAQ
      • Best practices
Powered by GitBook
On this page
  • Guides
  • Reference

Was this helpful?

  1. Technologies
  2. External Bot

Implementation

PreviousExternal BotNextConfiguration flow

Last updated 10 months ago

Was this helpful?

Guides

To have a fully functional bot, you will be required to implement two distinct sets of endpoints, one for the configuration flow inside the iAdvize admin and another one for the conversation flow:

Reference

Configuration flow

Learn how to implement endpoints allowing your users to configure your external bot in iAdvize

Conversation flow

Learn how to implement endpoints to manage the flow of an iAdvize conversation

Conversation objects

The reference documentation about all conversation objects you can use into your conversations