iAdvize may retrieve or transmit information from or to an external server in a variety of situations. For example

  • When a bot connects to an external API to retrieve information

  • When deploying an external bot

  • For the use of JavaScript callbacks

  • To run Custom Apps (from the agent desk)

  • To run an Apps (also called a connector)

  • ...

To secure information exchanges, you can limit access to your servers by whitelisting the following iAdvize server IP addresses:

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