In order for the iAdvize SaaS solution to operate correctly, certain features require communication between our systems and your servers. To secure these exchanges in accordance with your internal security policies, you may need to whitelist specific iAdvize IP addresses.
Here are a few common scenarios where iAdvize may initiate outgoing requests to your infrastructure:
When a bot connects to an external API to retrieve or send information
When deploying an external bot
For the use of Webhooks
When running Custom Apps from the agent interface
When using an App (also known as a connector) integrated into iAdvize
During testing or staging phases carried out by iAdvize teams on protected environments
...
These IPs are used by our production servers to initiate outgoing connections to your systems:
35.158.241.155
35.158.90.142
35.156.32.28💡 These addresses should be whitelisted if your APIs or services are restricted to allow traffic only from trusted IPs.
In some situations, iAdvize teams may need direct access to your systems via VPN — for example, to access a protected test environment or to perform validations during implementation or troubleshooting.
The following IPs are used for such VPN-based access:
IP Restrictions: To enhance security, we recommend allowing access to your systems only from the IP addresses listed above.
Regular Review: This list may evolve over time. Please consult your iAdvize contact or check our technical documentation regularly for updates.
Segmentation: Clearly distinguish between machine/server access and human/VPN access in your access control policies.
Last updated
193.39.2.173
185.160.53.38
185.160.53.166
34.107.108.253
34.86.72.25