# Home

If you're looking to customize the iAdvize solution or create new integrations, you're in the right place.

Whether you're a developer, integrator, customer, or simply curious, you will find an overview of how to get started, our Developer Guidelines, and all technical references with practical examples.

### Getting Started

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>General Informations</strong></td><td>Learn more about iAdvize and the Developer Platform.</td><td><a href="getting-started/general-information">general-information</a></td></tr><tr><td><strong>Features Overview</strong></td><td>Discover all available resources to customize your experience.</td><td><a href="getting-started/features-overview">features-overview</a></td></tr></tbody></table>

### Apps

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Public Apps</strong></td><td>Check our Public Apps to easily integrate with your IT stack.</td><td><a href="apps/public-apps">public-apps</a></td></tr><tr><td><strong>Build your App</strong></td><td>Follow our step-to-step guide to build your own App and automate your processes.</td><td><a href="apps/build-your-app">build-your-app</a></td></tr></tbody></table>

### Use Cases

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>Copilots</strong></td><td>Manage your Knowledge sources through our APIs.</td><td><a href="use-cases/copilots">copilots</a></td></tr><tr><td><strong>Visitor experience</strong></td><td>Customize your implementation to deliver personalized and immersive visitor experience.</td><td><a href="use-cases/visitor-experience">visitor-experience</a></td></tr><tr><td><strong>Agent workspace</strong></td><td>See our concrete examples to improve your agent workspace and boost productivity.</td><td><a href="use-cases/agent-workspace">agent-workspace</a></td></tr><tr><td><strong>Administration</strong></td><td>Automate your processes and reduce administration costs.</td><td><a href="use-cases/administration">administration</a></td></tr><tr><td><strong>Data &#x26; Analytics</strong></td><td>Get more info about data gathering for your reporting and statistics needs.</td><td><a href="use-cases/data-and-analytics">data-and-analytics</a></td></tr></tbody></table>

### Technologies

<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>API &#x26; Events</strong></td><td>Technical references and documentation to use our API and manage events:</td><td><p><a href="technologies/graphql-api"><mark style="color:blue;"><strong>GraphQL API ⤴</strong></mark></a><a href="technologies/graphql-api"><br></a><a href="technologies/rest-api"><mark style="color:blue;"><strong>REST API ⤴</strong></mark><br></a><a href="technologies/webhooks"><mark style="color:blue;"><strong>Webhooks ⤴</strong></mark></a></p><p><a href="technologies/desk-events"><mark style="color:blue;"><strong>Desk events ⤴</strong></mark></a></p></td><td><a href="https://github.com/iadvize/public-developers-documentation/blob/master/broken-reference/README.md">https://github.com/iadvize/public-developers-documentation/blob/master/broken-reference/README.md</a></td></tr><tr><td><strong>Web &#x26; Mobile SDK</strong></td><td>Complete documentation of our SDKs:</td><td><p><a href="technologies/web-and-mobile-sdk/javascript-web-sdk"><mark style="color:blue;"><strong>Web SDK ⤴</strong></mark></a></p><p><a href="technologies/web-and-mobile-sdk/mobile-sdk"><mark style="color:blue;"><strong>Mobile SDK ⤴</strong></mark></a></p></td><td><a href="technologies/web-and-mobile-sdk">web-and-mobile-sdk</a></td></tr><tr><td><strong>Bots</strong></td><td>Let your own bot interact with online visitors directly within iAdvize’s chatbox.</td><td></td><td><a href="technologies/external-bot">external-bot</a></td></tr><tr><td><strong>SSO</strong></td><td>Enable Single-Sign-On to automate agents login and enhance security.</td><td></td><td><a href="use-cases/administration/users/saml-sso-authentication-implementation-guide">saml-sso-authentication-implementation-guide</a></td></tr></tbody></table>