Developer Platform
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      • Getting started
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      • App Parameters
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      • Add Webhooks
      • Submit your Apps
      • App security
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  • Use Cases
    • Copilots
      • Product Catalog sync through API
      • FAQ sync through API
    • Visitor experience
      • Integrating custom buttons into your site
      • Check availability before escalating to iAdvize
      • Authenticated Messaging
        • Introduction
        • Web client-side implementation
          • Authenticated Messaging overview
          • Brief timeline of the integration process
          • How to enable authenticated mode in the administration portal?
          • How to implement the customer authentication backend (token provider)?
          • How to authenticate with iAdvize in client's website?
          • How to deal with activation success or failure?
          • How to logout?
          • Compatibility with Mobile SDK
          • FAQ
        • Web backend implementation
          • Important information and recommendations
          • Signature and Encryption Detailed Process
          • Technical backend implementation
          • FAQ
      • Cross-domain Conversation Continuity
      • Customize replies with Markdown
    • Agent workspace
      • Custom App example and step-by-step tutorial
        • Get Started
        • Work with the Desk
        • Intent / Trigger
        • JWT
        • References
    • Administration
      • Users
        • SAML SSO Authentication - Implementation Guide
        • Create, update and delete users via API
        • Manage the availability of your users with the iAdvize API
        • Integrate the iAdvize conversation panel into an existing tool
    • Data & Analytics
      • Anonymize a conversation or visitor data
      • Create a custom dashboard
      • Find contact data using GraphQL
      • Retrieve conversations data
      • Retrieve messages exchanged within a conversation
  • Technologies
    • GraphQL API
      • Terminology
      • Reference
      • Authentication
      • Schema lifecycle
      • Error Management
      • Pagination
    • REST API (deprecated)
      • Statistic (deprecated)
      • Group (deprecated)
      • Call meeting (deprecated)
      • Operator (deprecated)
      • Skill (deprecated)
      • Transaction (deprecated)
      • Visitor (deprecated)
    • Webhooks
      • Reference
      • Guides
    • Desk events
      • Reference
    • Web & Mobile SDK
      • Javascript Web SDK
        • Reference
      • Javascript Callbacks
        • Reference
        • Guides
      • Mobile SDK
        • Fourme (latest)
        • Epoisses
        • Dauphin
        • Cantal
        • 🤝Support Policy
        • 🤔Frequently Asked Questions
    • Custom App
    • External Bot
      • Implementation
        • Configuration flow
        • Conversation flow
        • Conversation objects
      • Configuration
      • FAQ
      • Best practices
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Home

Welcome to iAdvize’s Developer Platform!

NextGeneral Information

Last updated 11 months ago

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If you're looking to customize the iAdvize solution or create new integrations, you're in the right place.

Whether you're a developer, integrator, customer, or simply curious, you will find an overview of how to get started, our Developer Guidelines, and all technical references with practical examples.

Getting Started

Apps

Use Cases

Technologies

General Informations

Learn more about iAdvize and the Developer Platform.

Features Overview

Discover all available resources to customize your experience.

Public Apps

Check our Public Apps to easily integrate with your IT stack.

Build your App

Follow our step-to-step guide to build your own App and automate your processes.

Copilots

Manage your Knowledge sources through our APIs.

Visitor experience

Customize your implementation to deliver personalized and immersive visitor experience.

Agent workspace

See our concrete examples to improve your agent workspace and boost productivity.

Administration

Automate your processes and reduce administration costs.

Data & Analytics

Get more info about data gathering for your reporting and statistics needs.

API & Events

Technical references and documentation to use our API and manage events:

Web & Mobile SDK

Complete documentation of our SDKs:

Bots

Let your own bot interact with online visitors directly within iAdvize’s chatbox.

SSO

Enable Single-Sign-On to automate agents login and enhance security.

GraphQL API ⤴
REST API ⤴
Webhooks ⤴
Desk events ⤴
Web SDK ⤴
Mobile SDK ⤴